Brand Promise Training Tips Goals/Stats Recognition "In the 4th Quarter Global Services Newsletter will provide greater direction and clarity as we introduce you to our newest resource, Compass. We will be immersed by the spirit of Aloha while visiting Marriott's Ko Olina Beach Club. Our travels will then take us down-under as we experience the hospitality of Sydney, Australia. Lastly, we stop and celebrate Owner Service's compassion for service in the communities where we live and work. Click here to read more, and I trust you will enjoy this quarter's publication. As always, I look forward to your continued feedback on this and all Global Services University initiatives. You can do so by emailing MVW SLC Global Services University." Resort Spotlight Aloha! This quarter we focus on Marriott's Ko Olina Beach Club! Located within a beautiful on the western shore of Oahu, learn more about this property and what it has to offer to our Owners. Training Theme What is experience conversation? Being one of the most important tools we have in Owner Services, we encourage experience conversation in every interaction we have with our Owners. Explorer Collection Spotlight Learn more about the Explorer Collection Spotlight: Sydney Australia City Explorer and what exciting landmarks our Owners can view there! Engagement Activity Take this quarter's Engagement Activity and turn it in no later than Monday, December 28th to be entered into a drawing for a prize!