Resort Specific

The communications below are sent within the following timeframes:

  • Owner Confirmation: 55 days prior to arrival
  • Pre-Arrival: 21 days prior to arrival
  • Renter Information Email: Sent within 1 business day
  • Floorplan Confirmation: Sent within 1 business day after booking
Pre-Arrival
Pre-Arrival Request Form
Owner Occupy/Exchanger
Renter




Pre-Arrival Auto-Response
Renter Information Email
Confirmations
All Room Types
Pre-Arrival
Legacy/Points Owner and Owner/Non-Owner Exchange
Renter
Points Occupy
Acknowledgement
Confirmations
All Room Types
Pre-Arrival
Legacy/Points Owner, Owner/Non-Owner Exchange, and Renter
Floorplan Confirmations
DBDB - Guestroom
DLUX - Deluxe Guestroom
KING - Guestroom




KSTE - Executive Suite
OBST - Junior Suite


Points Occupy
Acknowledgement
Confirmations
All Room Types
Pre-Arrival
Legacy/Points Owner and Owner/Non-Owner Exchange & Renter
Floorplan Confirmations
CCTY - Guestroom (City View)
CITY - Guestroom (City View)
KING - Guestroom
QUEN - Guestroom
VIEW - Guestroom (Empire State Building View)
EDDB - Deluxe Guestroom
EKNG - Deluxe Guestroom












Points Occupy
Acknowledgement
Confirmations
All Room Types
Pre-Arrival
Legacy/Points Owner and Owner/Non-Owner Exchange & Renter
Floorplan Confirmations
DBDB - 1 Bedroom Suite
DDST - 1 Bedroom Suite
DLUX - 1 Bedroom Suite
KING - 1 Bedroom Suite
KSTE - 1 Bedroom Suite
ZZAA - 2 Room Suite Connecting Door











Points Occupy
Acknowledgement
Confirmations
All Room Types
Pre-Arrival
Legacy/Points Owner and Owner/Non-Owner Exchange & Renter
Floorplan Confirmations
CCKG - Guestroom (Courtyard View)
CITY - Guestroom (City View)
DCTY - Guestroom (Courtyard View)
DCYV - Guestroom (Courtyard View)
GENR - Guestroom
KING - Guestroom (City View)
QNQN - Guestroom (City View)
ZZAA - 2 Connecting Guestrooms (City View)














Points Occupy
Acknowledgement
Confirmations
All Room Types
Pre-Arrival
Legacy/Points Owner and Owner/Non-Owner Exchange
Renter
Floorplan Confirmations
QUEN - Studio
STDO - Studio
STKT - Studio
STQQ - Studio
STQT - Studio








TOBR - 2 Bed/1 Bath
Points Occupy
Acknowledgement
Confirmations
All Room Types
Pre-Arrival
Pre-Arrival Request Form
Owner Occupy/Exchanger
Renter




Pre-Arrival Auto-Response
Confirmations
Owner Confirmation
Pre-Arrival
Pre-Arrival Request Form
Owner Occupy/Exchanger
Renter




Pre-Arrival Auto-Response
Renter Information Email
Confirmations
Owner Confirmation
Pre-Arrival
Pre-Arrival Request Form
Owner Occupy/Exchanger
Renter




Pre-Arrival Auto-Response
Renter Information Email
Confirmations
Owner Confirmation
Pre-Arrival
Pre-Arrival Request Form
Owner Occupy/Exchanger
Renter




Pre-Arrival Auto-Response
Renter Information Email
Confirmations
Owner Confirmation
Pre-Arrival
Pre-Arrival Request Form
Owner Occupy/Exchanger
Renter




Pre-Arrival Auto-Response
Renter Information Email
Confirmations
Owner Confirmation
Pre-Arrival
Pre-Arrival Request Form
Owner Occupy/Owner Exchanger
Non-Owner Exchanger/Renter




Pre-Arrival Auto-Response
Renter Information Email
Confirmations
Owner Confirmation
Pre-Arrival
Pre-Arrival Request Form
Owner Occupy/Exchanger
Renter




Pre-Arrival Auto-Response
Renter Information Email
Confirmations
Owner Confirmation
Pre-Arrival
Pre-Arrival Request Form
Owner Occupy/Exchanger
Renter




Pre-Arrival Auto-Response
Confirmations
Owner Confirmation
Pre-Arrival
Pre-Arrival Request Form
Owner Occupy/Exchanger
Renter




Pre-Arrival Auto-Response
Renter Information Email
Confirmations
Owner Confirmation
Pre-Arrival
Pre-Arrival Request Form
Owner Occupy/Exchanger
Renter




Pre-Arrival Auto-Response
Renter Information Email
Confirmations
Owner Confirmation
Pre-Arrival
Pre-Arrival Request Form
Owner Occupy/Exchanger
Renter




Pre-Arrival Auto-Response
Renter Information Email
Confirmations
Owner Confirmation
Pre-Arrival
Pre-Arrival Request Form
Owner Occupy/Exchanger
Renter




Pre-Arrival Auto-Response
Renter Information Email
Confirmations
Owner Confirmation
Pre-Arrival
Pre-Arrival Request Form
Owner Occupy/Exchanger
Renter




Pre-Arrival Auto-Response
Renter Information Email
Confirmations
Owner Confirmation
Pre-Arrival
Pre-Arrival Request Form
Owner Occupy/Exchanger
Renter




Pre-Arrival Auto-Response
Renter Information Email
Confirmations
Owner Confirmation
Pre-Arrival
Pre-Arrival Request Form
Owner Occupy/Exchanger
Renter




Pre-Arrival Auto-Response
Renter Information Email
Confirmations
Owner Confirmation
Pre-Arrival
Legacy/Points Owner and Owner/Non-Owner Exchange
Renter
Pre-Arrival
Pre-Arrival Request Form
Owner Occupy/Exchanger
Renter




Pre-Arrival Auto-Response
Renter Information Email
Confirmations
Owner Confirmation
Pre-Arrival
Pre-Arrival Request Form
Owner Occupy/Exchanger
Renter




Pre-Arrival Auto-Response
Renter Information Email
Spa Discount
Confirmations
Owner Confirmation
Pre-Arrival
Pre-Arrival Request Form
Owner Occupy/Exchanger
Renter




Pre-Arrival Auto-Response
Renter Information Email
Confirmations
Owner Confirmation
Pre-Arrival
Pre-Arrival Request Form
Owner Occupy/Exchanger
Renter




Pre-Arrival Auto-Response
Renter Information Email
Confirmations
Owner Confirmation
Pre-Arrival
Pre-Arrival Request Form
Owner Occupy/Exchanger
Renter




Pre-Arrival Auto-Response
Confirmations
Owner Confirmation
Pre-Arrival
Pre-Arrival Request Form
Owner Occupy/Exchanger
Renter




Pre-Arrival Auto-Response
Renter Information Email
Confirmations
Owner Confirmation
Pre-Arrival
Pre-Arrival Request Form
Owner Occupy/Exchanger
Renter




Pre-Arrival Auto-Response
Renter Information Email
Confirmations
Owner Confirmation
Pre-Arrival
Pre-Arrival Request Form
Owner Occupy/Exchanger
Renter




Pre-Arrival Auto-Response
Renter Information Email
Confirmations
Owner Confirmation
Pre-Arrival
Pre-Arrival Request Form
Owner Occupy/Exchanger
Renter




Pre-Arrival Auto-Response
Renter Information Email
Confirmations
Owner Confirmation
Pre-Arrival
Pre-Arrival Request Form
Owner Occupy/Exchanger
Renter

ENG JPN
ENG JPN


Pre-Arrival Auto-Response ENG JPN
Renter Information Email
Confirmations
Owner Confirmation
Floorplan Confirmations
IVGP - Guestroom
IVGT - Guestroom
OVPG - Guestroom (Penthouse Ocean View)
OVTG - Guestroom (Ocean View)
THGV - Guestroom (Ocean View)
TOGV - Guestroom (Mountain View)










IVMP - 1 Bed / 1 Bath Master Suite (Penthouse Mountain View)
IVMT - 1 Bed / 1 Bath Master Suite (Mountain View)
OVPM - 1 Bed / 1 Bath Master Suite (Penthouse Ocean View)
OVTM - 1 Bed / 1 Bath Master Suite (Ocean View)






TBOV - 2 Bed / 2 Bath Villa (Ocean View - Non Lock-off)*
THMV - 2 Bed / 2 Bath Master Suite (Ocean View)
TOMV - 2 Bed / 2 Bath Master Suite (Mountain View)
TOVI - 2 Bed / 2 Bath Villa (Mountain View - Non Lock-off)*
TPPT - 2 Bed / 2 Bath Villa (Penthouse Mountain View - Non Lock-off)*
ZZAA - 2 Bed / 2 Bath Villa (Ocean View - Lock-off)**
ZZAB - 2 Bed / 2 Bath Villa (Mountain View – Lock-off)**
ZZBA - 2 Bed / 2 Bath Villa (Penthouse Ocean View – Lock-off)**
ZZBB - 2 Bed / 2 Bath Villa (Penthouse Mountain View – Lock-off)**

* one entrance
** two entrances
















ZZAF - 3 Bed / 3 Bath Villa (Mountain View – Lock-off)**
ZZAO - 3 Bed / 3 Bath Villa (Ocean View – Lock-off)**

* one entrance
** two entrances


Pre-Arrival
Pre-Arrival Request Form
Owner Occupy/Exchanger
Renter




Pre-Arrival Auto-Response
Renter Information Email
Confirmations
Owner Confirmation
Floorplan Confirmations
OVTG - Deluxe Guest Room
THGV - Guest Room
TOGV - Guest Room




OVTM - 1 Bed / 1 Bath Deluxe Villa
TOMV - 1 Bed / 1 Bath Villa


TBOF - 2 Bed / 2 Bath Townhouse (Two floor levels)*
THMV - 2 Bed / 2 Bath Villa (Non-Lock Off)
TOVI - 2 Bed / 2 Bath Villa (Non Lock-Off)*
ZZAA - 2 Bed / 2 Bath Villa (Lock-Off, Flat)**
ZZAB - 2 Bed / 2 Bath Deluxe Villa (Lock-Off)**

* one entrance
** two entrances








TBBV - 3 Bed / 3 Bath Townhouse (Two floor levels)*
ZZAO - 3 Bed / 3 Bath Villa (Lock-off, flat)**

* one entrance
** two entrances


Pre-Arrival
Pre-Arrival Request Form
Owner Occupy/Exchanger
Renter




Pre-Arrival Auto-Response
Renter Information Email
Confirmations
Owner Confirmation
Pre-Arrival
Pre-Arrival Request Form
Owner Occupy/Exchanger
Renter




Pre-Arrival Auto-Response
Confirmations
Owner Confirmation
Pre-Arrival
Pre-Arrival Request Form
Owner Occupy/Exchanger
Renter




Pre-Arrival Auto-Response
Renter Information Email
Confirmations
Owner Confirmation
Pre-Arrival
Pre-Arrival Request Form
Owner Occupy/Exchanger
Renter

ENG JPN
ENG JPN


Pre-Arrival Auto-Response ENG JPN
Renter Information Email
Confirmations
Owner Confirmation
Pre-Arrival
Pre-Arrival Request Form
Owner Occupy/Exchanger
Renter




Pre-Arrival Auto-Response
Renter Information Email
Confirmations
Owner Confirmation
Floorplan Confirmations
GVOG - Guestroom (Garden View)
GVTG - Guest Room, 1 Bathroom (Garden View)
OFTG - Guest Room, 1 Bathroom (Ocean Front View)
OVOG - Studio with 1 Bathroom (Ocean View)
OVOM - Studio with 1 Bathroom (Ocean View)
OVTG - Guestroom, 1 Bathroom (Ocean View)










GVOB - 1 Bedroom, 2 Bathroom Suite (Garden View)
GVOM - Accessible 1 Bedroom, 2 Bathroom Suite (Garden View)
GVTM - 1 Bedroom, 2 Bathroom Suite (Garden View)
ISVW - 1 Bedroom, 2 Bathroom Suite (Island View)
OBOF - 1 Bedroom, 2 Bathroom Suite (Ocean Front View)
OBOV - 1 Bedroom, 2 Bathroom Suite (Ocean View)
OFTM - 1 Bedroom, 2 Bathroom Suite (Ocean Front View)
OVTM - 1 Bedroom, 2 Bathroom Suite (Ocean View)














ZZAA - 2 Bedroom, 3 Bathroom Suite (Ocean View)
ZZAB - 2 Bedroom, 3 Bathroom Suite (Ocean Front View)
ZZAC - 2 Bedroom, 3 Bathroom Suite (Garden View)
ZZAE - Accessible 2 Bedroom, 3 Bathroom Suite - Garden View






Pre-Arrival
Legacy/Points Owner
Owner/Non-Owner Exchange
Renter
Renter Information Email
Confirmations
Owner Confirmation
Floorplan Confirmations
GMGZ - Guest Room, 1 Bathroom (Garden View)
IVGT - Guest Room, 1 Bathroom (Island View)
OFOG - Guestroom, 1 Bathroom (Ocean Front View)
THGV - Guest Room, 1 Bathroom (Ocean Front View)
TOGV - Guest Room, 1 Bathroom (Ocean View)








GMGH - 1 Bedroom, 1 Bathroom Villa (Garden View)
IVMT - 1 Bedroom, 1 Bathroom Villa (Island View)
OFOM - 1 Bedroom, 1 Bathroom Villa (Ocean Front View)
TOMV - 1 Bedroom, 1 Bathroom Villa (Ocean View)






TBOV - 2 Bedroom, 2 Bathroom Villa (Ocean View - Non Lock Off)
THMV - 2 Bedroom, 2 Bathroom Villa (Ocean Front View)
TOGA - 2 Bedroom, 2 Bathroom Villa (Garden View - Non Lock Off)
TOVI - 2 Bedroom, 2 Bathroom Villa (Island View - Non Lock Off)
ZZAF - 2 Bedroom, 2 Bathroom Villa (Island View)
ZZTQ - 2 Bedroom, 2 Bathroom Villa (Ocean Front View)
ZZTR - 2 Bedroom, 2 Bathroom Villa (Ocean Front View)
ZZTS - 2 Bedroom, 2 Bathroom Villa (Garden View)














ZZAO - 3 Bedroom, 3 Bathroom Villa (Ocean Front View)
Pre-Arrival
Pre-Arrival Request Form
Owner Occupy/Exchanger
Renter




Pre-Arrival Auto-Response
Renter Information Email
Confirmations
Owner Confirmation
Pre-Arrival
Pre-Arrival Request Form
Owner Occupy/Exchanger
Renter




Pre-Arrival Auto-Response
Confirmations
Owner Confirmation
Pre-Arrival
Pre-Arrival Request Form
Owner Occupy/Exchanger
Renter




Pre-Arrival Auto-Response
Renter Information Email
Confirmations
Owner Confirmation
Pre-Arrival
Pre-Arrival Request Form
Owner Occupy/Exchanger
Renter




Pre-Arrival Auto-Response
Renter Information Email
Confirmations
Owner Confirmation
Pre-Arrival
Pre-Arrival Request Form
Owner Occupy/Exchanger
Renter




Pre-Arrival Auto-Response
Renter Information Email
Confirmations
Owner Confirmation
Pre-Arrival
Pre-Arrival Request Form
Owner Occupy/Exchanger
Renter




Pre-Arrival Auto-Response
Confirmations
Owner Confirmation
Pre-Arrival
Pre-Arrival Request Form
Owner Occupy/Exchanger
Renter




Pre-Arrival Auto-Response
Renter Information Email
Confirmations
Owner Confirmation
Pre-Arrival
Pre-Arrival Request Form
Owner Occupy/Exchanger
Renter

ENG JPN
ENG JPN


Pre-Arrival Auto-Response ENG JPN
Confirmations
Owner Confirmation
Pre-Arrival
Pre-Arrival Request Form
Owner Occupy/Exchanger
Renter




Pre-Arrival Auto-Response
Renter Information Email
Confirmations
Owner Confirmation
Pre-Arrival
Pre-Arrival Request Form
Owner Occupy/Exchanger
Renter




Pre-Arrival Auto-Response
Renter Information Email
Confirmations
Owner Confirmation
Pre-Arrival
Pre-Arrival Request Form
Owner Occupy/Exchanger
Renter




Pre-Arrival Auto-Response
Renter Information Email
Confirmations
Owner Confirmation
Pre-Arrival
Pre-Arrival Request Form
Owner Occupy/Exchanger
Renter




Pre-Arrival Auto-Response
Renter Information Email
Confirmations
Owner Confirmation
Floorplan Confirmations
IVGT - Guestroom
OVTG - Deluxe Guestroom


IVMT - 1 Bed / 1 Bath Master Suite
OVTM - 1 Bed / 1 Bath Deluxe


ZZAB - 2 Bed / 2 Bath Villa
TOVI - 2 Bed / 2 Bath Villa (Non Lock-Off)
ZZAD - 2 Bed / 2 Bath Deluxe Villa




Pre-Arrival
Pre-Arrival Request Form
Owner Occupy/Exchanger
Renter




Pre-Arrival Auto-Response
Renter Information Email
Confirmations
Owner Confirmation
Floorplan Confirmations
TOGV - Guestroom
STDO - Guestroom


OBVI - 1 Bed / 1 Bath Villa
TOMV - 1 Bed / 1 Bath Master Suite


ZZAA - 2 Bed / 2 Bath Villa
Pre-Arrival
Pre-Arrival Request Form
Owner Occupy/Exchanger
Renter




Pre-Arrival Auto-Response
Renter Information Email
Confirmations
Owner Confirmation
Pre-Arrival
Pre-Arrival Request Form
Owner Occupy/Exchanger
Renter




Pre-Arrival Auto-Response
Renter Information Email
Confirmations
Owner Confirmation
Floorplan Confirmations
BISO - Studio/1 Bath
BIOO - 1 Bed/1 Bath
BIOT - 1 Bed/2 Bath


BITT - 2 Bed/2 Bath
Pre-Arrival
Pre-Arrival Request Form
Owner Occupy/Exchanger
Renter




Pre-Arrival Auto-Response
Renter Information Email
Confirmations
Owner Confirmation
Floorplan Confirmations
DGOR - 1Bed/1 Bath Loft
DGOT - 1Bed/2Bath


DGTR - 2 Bed/3 Bath Loft
Pre-Arrival
Pre-Arrival Request Form
Owner Occupy/Exchanger
Renter




Pre-Arrival Auto-Response
Renter Information Email
Confirmations
Owner Confirmation
Floorplan Confirmations
EVTT - 2 Bed/2 Bath
Pre-Arrival
Pre-Arrival Request Form
Owner Occupy/Exchanger
Renter




Pre-Arrival Auto-Response
Renter Information Email
Confirmations
Owner Confirmation
Pre-Arrival
Pre-Arrival Request Form
Owner Occupy/Exchanger
Renter




Pre-Arrival Auto-Response
Confirmations
Owner Confirmation
Pre-Arrival
Pre-Arrival Request Form
Owner Occupy/Exchanger
Renter




Pre-Arrival Auto-Response
Renter Information Email
Confirmations
Owner Confirmation
Pre-Arrival
Pre-Arrival Request Form
Owner Occupy/Exchanger
Renter




Pre-Arrival Auto-Response
Renter Information Email
Confirmations
Owner Confirmation
Pre-Arrival
Pre-Arrival Request Form
Owner Occupy/Exchanger
Renter




Pre-Arrival Auto-Response
Renter Information Email
Confirmations
Owner Confirmation
Pre-Arrival
Pre-Arrival Request Form
Owner Occupy/Exchanger
Renter




Pre-Arrival Auto-Response
Renter Information Email
Confirmations
Owner Confirmation
Pre-Arrival
Pre-Arrival Request Form
Owner Occupy/Exchanger
Renter




Pre-Arrival Auto-Response
Confirmations
Owner Confirmation
Pre-Arrival
Pre-Arrival Request Form
Owner Occupy/Exchanger
Renter




Pre-Arrival Auto-Response
Renter Information Email
Confirmations
Owner Confirmation
Floorplan Confirmations
No View/Pool View
1 Bed / 1 Bath Suite - OBVI
1 Bed / 1 Bath Suite - OBST
2 Bed / 2 Bath Suite - TOGA
2 Bed / 2 Bath Suite - TPPT








Ocean View
1 Bed / 1 Bath Suite - OBOV
2 Bed / 2 Bath Suite - TBOV




Ocean Front
2 Bed / 2 Bath Suite - TBOF


Pre-Arrival
Pre-Arrival Request Form
Owner Occupy/Exchanger
Renter




Pre-Arrival Auto-Response
Renter Information Email
Confirmations
Owner Confirmation
Floorplan Confirmations
TOGV - Guestroom
TOMV - 1 Bed/1 Bath Master Suite
TOVI - 2 Bed/2 Bath (Non Lock-off)
ZZAA - 2 Bed/2 Bath



Delivery Method

Email
Print/Mail
SMS/Text

Legend

Sent only in English
Not sent
No sample

Additional Languages

ENG - English
CAS - Castilian
CHN - Chinese
FRE - French
GER - German
ITA - Italian
JPN - Japanese
KOR - Korean
POR - Portugese
SPA - Latin America Spanish
Back to Top