Brand Promise Training Tips Goals/Stats Recognition "In the 2nd Quarter Global Services Newsletter we highlight the new Owner website and the Associate Console. We introduce the benefits of using the Associate Console to assist Owners with the website. We will enjoy the West Coast's premier entertainment district while staying at the Marriott Vacation Club PulseSM, San Diego located in the Gaslamp Quarter. Our adventures will then take us on a journey through Australia, Europe and Asia as we have the opportunity to learn about the twenty new hotel options added to the Explorer Collection. I trust you will enjoy this quarter's publication. As always, I look forward to your continued feedback on this and all Global Services University initiatives. You can do so by emailing MVW SLC Global Services University." Resort Spotlight Marriott Vacation Club PulseSM, San Diego is a new, stylish downtown retreat and an ideal central location for exploring all that San Diego has to offer. Training Theme Being able to anticipate the needs of your Owner/Member plays a big role in this process for each of us every day. The best way to anticipate the needs of a customer is by actively listening. Explorer Collection Spotlight Learn more about the Explorer Collection Spotlight: New Hotels in Europe and Asia, and the options our Owners have! Engagement Activity Take this quarter's Engagement Activity and turn it in no later than [DATE] to be entered into a drawing for a prize!