Should you have any questions or need assistance with your Ownership, please do not hesitate to contact us between the hours of 9am – 7pm (GMT + 8) Monday to Saturday via email or phone at one of our email addresses or contact numbers listed below: Australia Tel: 1 800 736 115 9 a.m. - 7 p.m. (GMT + 8) China Tel : 400 120 6176 9 a.m. - 7 p.m. (GMT + 8) Hong Kong Tel : + 852 3071 4886 Fax : + 852 3071 4880 9 a.m. - 7 p.m. (GMT + 8) Japan Tel*: 0120 924 658 / 00531-650574 or +800 8855 6677 (Toll-free†) 9 a.m. - 6 p.m. (GMT + 9) Malaysia Toll Free: +800 806619 9 a.m. - 7 p.m. (GMT + 8) Philippines & Thailand Tel: +800 8855 6677/00 800 8855 6677 (Toll-free†) 9 a.m. - 7 p.m. (GMT +8) Singapore Tel : + 65 6877 6088 Fax: + 65 6877 6089 9 a.m. - 7 p.m. (GMT + 8) Email: MemberServicesAP@VacationClub.com Europe (Monday - Friday) Tel : + 800 8855 6655 (U.K and Germany) Tel : + 353 21 730 4484 (Other countries) 8:30 a.m. - 5:30 p.m. (Irish Standard Time) Email: MemberServicesAP.Europe@VacationClub.com U.S., Canada & Caribbean (Monday - Friday) Tel : 801 828 1094 Toll Free Tel : 800 919 8066 9 a.m. - 8 p.m. (EST) Email: MemberServicesAP.USA@VacationClub.com *These numbers may not be accessible from all mobile or IP phones. Please contact your service provider for additional information. †Please dial your country's international access code before the number. No international charges will be incurred.