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Dear Owners and Guest,

We look forward to welcoming you for your upcoming vacation at Marriott's Maui Ocean Club.

Before your departure to Marriott's Maui Ocean Club, we wanted to make you aware that, based on forecasts from the National Weather Service, the Island of Maui, on which the resort is located, is currently under a Hurricane Warning as a result of the potential impact of Hurricane Lane. The resort's management team is continuing to monitor advisories that may be issued by state and local emergency service agencies and is taking any appropriate pre-storm precautions. At this time, Marriott's Maui Ocean Club remains open and fully operational.

We encourage you to actively monitor the current situation in Hawaii before you depart. For the latest alerts on the tropical activity on the Island of Maui, you may check the Maui County Emergency Management website at https://www.mauicounty.gov/AlertCenter.aspx. To the extent additional advisories issued by state and local emergency service agencies impact the status of the resort, updates will be provided on Facebook. Due to the changing weather conditions, we also encourage you to contact your air carrier to obtain updates on potential flight cancellations and delays.

For Owners and guests who may need to either cancel or otherwise modify their vacation plans as a result of this situation, please note the following:
  • Marriott Vacation Club® Owners using their ownership week(s): Owners with travel insurance coverage should contact their insurance provider to discuss and/or file a claim for disrupted travel plans.
  • Marriott Vacation Club Destinations® Owners using Vacation Club Points: Please contact Marriott Vacation Club® Owner Services or 888-682-4862 to discuss available options (closed on Sunday).
  • Interval International Exchange Guests: Please contact Interval International directly at 800-622-1747 to discuss available options.
All other guests may contact Marriott Vacation Club Customer Care at 800-860-9384 for assistance with your upcoming vacation.

Thank you,

Bill Countryman
General Manager
Marriott's Maui Ocean Club
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